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What do you think will be the key business drivers for BPM adoption for the year ahead?

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There is an interesting discussion initiated by Peter Schooff @bpm.com

What’s a clear sign a company could use RPA? You Know a Company Could Really Use Robotic Process Automation When…

My Thoughts:

Key Business Drivers for BPM Adoption :

  • If envisaging an end-to-end Process from a Customer viewpoint (like day-in-a-life of a user or customer journeys) are given due importance compared to lines-of-code (LoC) implemented from a technical front (seeing the business from a technology lens) – then it’s time to “thinkBPM” or “betterBPM”(existing Impl.)
  • Streamlining & Optimizing existing Business Process loopholes
  • New Compliance & Regulatory process changes (as stated above e.g. GDPR)
  • Building easily maintainable & configurable processes (demand for low code platform)
  • Reduction in Operational Overheads
  • Data insight driven Process Enhancement (with enhanced Decisioning for developing Self-Healing Processes)
  • Organizations planning to jump on the Digital Transformation Bandwagon! (BPM being is one of the levers to digitalize the processes)
  • Another step closer, to bridge the gap between the Business & IT (BPM has been striving to achieve this from the day of inception)

What do you think will be the key business drivers for BPM adoption for the year ahead? What’s your take?

Happy Learning!! 🙂

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