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Does Digital Transformation Begin with Process Transformation?

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There is an interesting discussion initiated by Peter Schooff @bpm.com

Does Digital Transformation Begin with Process Transformation?

My Thoughts:

Digital Transformation Journey begins with the “Wake-Up Call” for Business:

• The current system has too many challenges to deal with

• The Legacy systems are getting next to impossible from  a maintenance front

• Tough to get the specific skillset of developers in the market – for age-old technologies

• Our revenues are getting Hit YoY – time to rejuvenate our platform

• Our peers and competitors are making us run after money – need to do a complete fish-bone analysis of the system

• Are our systems future-ready & well equipped to adopt the nextGen technologies?

       •……..and many more!!

Next, follows the :

  • Envisaging the Business Model & Target Architecture (vision)
  • Defining New Operating Model
  • Process Optimization or Re-engineering Techniques (Process Transformation)
  • Fitment Analysis (Wrap-&-Renew or Rip-&-Replace Model)
  • Digital Technology Relevance/Mapping (strategy, compliance & regulatory) 
  • Implementation of the Changes
  • Realizing the Re-Incarnated System (claiming Digitally Enlightened or Digitally Transformed)

At each and every stage mentioned above the C-P-Q factor (Cost-Pace-Quality) is validated to take appropriate decisions.


Nice Read:

A detailed & insightful article on the transformation journey (by Dr Alexander S):

Happy Learning!! 🙂

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