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Why #BPM should be Fun ?

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While browsing I just came across this statement in one of the articles “Why BPM Should be Fun ?”

My thoughts :

Why BPM should NOT be a Fun Journey/Game.

It’s basically the way we see it. On a lighter note, just because we deal with Business Groups, does not mean it should be a very serious scenario.

BPM is one of those journeys in the Enterprise landscape where we deal with each and every corner of the business, be it :

  • the user experience
  • process design
  • process modeling
  • end-to-end view of the business landscape/usecase
  • development
  • integration
  • testing
  • performance
  • feedback loop (with improvization)

It should be like a game, let’s say we are playing Level 2 of the Angry Birds, and we failed or lost it by few points to make it to the next level. The question is Do we stop there ? – I would be presume the answer as NO!! (We as humans always have the tendency to compete when challenged – the adrenaline rush)

AngryBirds

The same scenario hold good for a BPM implementation too. In the first instance when we design/build a process, work does not stop there, we also need to manage a lot of factors, user experience, process optimization, performance metrics, response time, query normalization and many more. Thus it becomes a iterative and optimized business process with rich user experience similar to the different levels in a Game.

The other anlogy I can think of is, “BPM is like a Lego game“. Thing through, Spend some time, Play around and your New craft/toy is ready.

The same lego blocks can be arranged to create a mobile phone, a piggy bank or a military machinery etc. Same goes with the BPM journey as well.

fun6fun7

The various components of the BPM stack the UI, Process, Integration, Database etc, should never be tightly coupled as a packaged solution (there should always a room to breathe and improvize).

If I am not mistaken BPM is one of those few areas in the Enterprise Business/IT landscapewhere we dont have some rigid steps that this is step 1 and this is step 2. We can always play around and make it better unless we are “BPM TOOL JOCKEYS” bound and limited by the tool boundaries and offerings.

Lastly, I have been playing and having FUN with BPM for the past 8+ years. How about you ? What’s your take ?

Happy Reading!! 🙂

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