— Business processes manage the operational flow of business and when optimized achieve cost containment and flexibility as they need to be efficient and able to adapt to changing business conditions. The art of planning and implementing process management requires all the best cross-functional project management skills one can provide and tools that facilitate the task. Yet when trying to improve the management of processes, the business is often constrained by tool limitations that impose additional artificial barriers that impede success. These barriers result from design considerations and limitations of the capabilities, performance, and scalability. This article details these barriers to BPM and what is required to minimize or eliminate them.
Process management has long been inspired by the latest available technology. Recall that Henry Ford was able to streamline the auto assembly process, which increased the efficiency of workers dramatically and brought the cost of the car down so that more people could buy cars. The technology inspiration for improving this process was the meat-processing conveyor. Regardless of whether the technology improvement has been mechanical or computer driven, process management has consistently leveraged it for increased benefit. The recent introduction of social networking and cloud technology will similarly deliver benefits to improved processes. Given the never-ending technology evolution, why then do product barriers to achieving success with BPM exist?
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