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Enablers of Process performance


Interesting discussion on eBizQ.net “What are the most important enablers of process performance?”

When we talk about performance its very important to specify what exactly we are trying to measure. Is it that :
• how well we are doing
• are we meeting our goals
• are our customers satisfied
• are our processes in control or
• is there any need of improvement

And definitely considering the above factors the enablers can be :
• metrics or the feedback we get from the running process
• process owners and stakeholders
• the developer who codes and incorporates the best practices
• the quality analyst, who approves the state of the process understanding the performance pain-points
• the timelines within which the project was incorporated/implemented
• monitoring tools having a hawk eye on the system
• experimenting and risk taking capabilities in a process

Happy Learning!! 🙂

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