The word Center of Excellence (CoE) has been prevalent in the IT Arena for a long time. There has been many Success stories and organizations are still singing the song of its glory!!
It has just become like a Common Member in the family – a must have for any Organizations. I myself have witnessed and been a part of it in my short journey of close to 5.5 yrs in IT.
As its a non-delivery entity at times it is often mocked as Center of Entertainment (on a lighter note : No Offence Meant). Which is not the case if we can exploit and explore the difference it can bring along the IT Journey of the organization.
But some how, at the back of my mind i feel it should be called the “Center of Difference – CoD”. Agreed, it may sound very RADICAL but pause for a moment and think aloud!! – by the word excellence are we not self-proclaiming it!!
Every other company – our peers, our customer everyone tries to showcase the same excellence and which is appreciated. But from a Services Company perspective it sounds more appropriate as to what difference we bring on the table compared to our peers who also boast about their excellence(which we cannot deny) and benefit our Customers.
Well, when I talk about “Center of Difference – CoD” it is basically :
- The difference we bring on to the table for the Customers
- The difference in thought we have compared to our peers
- The difference in the benefits we can offer to the customer for a similar solution in the market.
- The difference in the Thought process for approaching a Solution/Business scenario
- And most importantly the difference we can bring at the Client Place with our Approach and Excellence we are proud of
This just brings on to say, as an organization “How different we THINK and deliver the same Solution using the optimal technologies and a more cost effective way w.r.t. our competitors“
I totally agree it may sound very absurd and irrelevant – but its just a thought, thinking loud from a Center of Excellence perspective – a jargon more pronounced in a software firm.
Please do pour in your thoughts and suggestions you have on this crazy and radical thought – “Center of Difference”
Happy Thinking!! 🙂