Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) software solutions, today announced a significant upgrade to its customer relationship management (CRM) offering for insurance.
A top priority for insurance carriers is to control their total expense ratio while improving customer experience across channels for policy holders and agents.
Pega’s Customer Process Manager for Insurance helps them achieve operational cost efficiencies while providing superior customer service consistently across all communication channels.
With the advanced technology standing, agility and best in class customer service, Pegasystems is all set to challenge any Global Insurance product in the Market.
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